COVID-19: Business Continuity Plan (BCP) using Design Thinking
Business Continuity is a part of an organization’s strategy to
ensure that business can carry on despite extraordinary events
that affect the business landscape like Covid-19.
Conventional planning tends to focus on financials and processes, where level of ambiguity is low. BCP using design thinking is a human centric approach that is suitable for issues that are more complex with hidden human needs in response to sudden changes in the work environment.
Conventional planning tends to focus on financials and processes, where level of ambiguity is low. BCP using design thinking is a human centric approach that is suitable for issues that are more complex with hidden human needs in response to sudden changes in the work environment.
Course Objectives
By the end of the workshop, learners will be able to:
- Describe the importance of Business Continuity Planning and the impact to organisation HR practices.
- Understand the application of design thinking methodology to Business Continuity Planning
- Define the HR problem statement(s) that is/are most essential to organisation business continuity.
- Apply design thinking process to address specific employee needs into business continuity plan. Develop a HR focused Business Continuity Plan.
- Describe the importance of Business Continuity Planning and the impact to organisation HR practices.
- Understand the application of design thinking methodology to Business Continuity Planning
- Define the HR problem statement(s) that is/are most essential to organisation business continuity.
- Apply design thinking process to address specific employee needs into business continuity plan. Develop a HR focused Business Continuity Plan.
What will be covered?
Who should attend?
Course Fees & Schedule
Training Provider
Ready to upskill?
For course registration and any other course-related enquiries, please email to: nadiahhassan@smcci.org.sg
Created with
